Why an Internet-SA Fibre connection is right for you
Our brand new purpose-built fibre network has been designed from the ground up to meet your needs in your way. Our below-ground lines are protected from any unwanted interruptions with more than enough capacity to deliver all-you-can-eat internet to all your devices in the blink of an eye.
You can be sure of lightning-fast and fully supported unlimited internet to suit all your needs.
A fibre connection delivers up to 200mbps upload and download speeds.
True uncapped and unshaped connections.
Above industry-standard uptimes.
Have peace of mind knowing that your concern is being handled by skilled experts.
Explore all fibre packages.
Terms & Conditions apply. Prices may vary depending on your town and location.
Most asked questions
Which line speed is right for you? ![](/storage/media/2023/09/down-arrow.svg)
What happens after I sign up? ![](/storage/media/2023/09/plus.svg)
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After signing up, we will send you a contract. Once we receive the completed contract, necessary documents, and payment, we will schedule the installation. Typically, installation occurs within a few days of booking. However, please allow up to two weeks for the entire process to be completed.
Are there any data caps, usage limits or fair usage policies?![](/storage/media/2023/09/plus.svg)
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No, we don't have any data caps, usage limits, or fair usage policies.
Do you provide a modem or router, and is it included in the package price?![](/storage/media/2023/09/plus.svg)
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Internet-SA provides you with a free-to-use router, which is included in your package. This router remains our property.
Is there a contract or term commitment for the fibre internet service, and are there any early termination fees?![](/storage/media/2023/09/plus.svg)
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All our fibre contracts are month to month with a month’s notice. If the client terminates the agreement within 6 months of the duration of this contract, the client will be held liable for a penalty fee of R1000.
What is the process for troubleshooting and resolving service issues?![](/storage/media/2023/09/plus.svg)
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You can visit our Help Centre to see if you can resolve common issues independently. Alternatively, you can contact our support team through our Contact Us page.
Can I use my own router or modem with your Fibre Internet service, and what are the compatibility requirements?![](/storage/media/2023/09/plus.svg)
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You are required to use the provided router. While it's possible to use your own router alongside our free-to-use router to extend coverage, we recommend using the same routers in a mesh system for optimal performance.
Will the provided router cover my entire home?![](/storage/media/2023/09/plus.svg)
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The provided router typically covers an area with a radius of approximately 20 metres. However, this coverage may vary based on the number of walls and obstacles within your home.
What equipment is provided, and is there a setup fee?![](/storage/media/2023/09/plus.svg)
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- Fibre distribution box
- Optical network unit (ONU)
- Wi-Fi router
- Cabling, conduit, and ducting up to a limited extent