Privacy Policy for Internet-SA - Internet Service Provider

  1. Introduction and Purpose

    At Internet-SA, we are committed to respecting your rights to privacy and ensuring the lawful processing of your Personal Information in accordance with the Protection of Personal Information Act (POPI) and other applicable privacy legislation. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our Internet services.

  2. Scope

    This policy applies to any natural or juristic person whose Personal Information Internet-SA, as a Responsible Party, collects, uses, shares, or otherwise processes to discharge its contractual, regulatory, and/or legal obligations.

  3. Definitions

    Data Subject (“you” or “your”): The person to whom personal information relates, including our customers, employees, and suppliers.
    •Personal Information: Information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person (as defined by POPI).
    •POPI: The Protection of Personal Information Act 2013, and any amendments.
    •Processing/Process: Any operation or activity or any set of operations, including collection, storing, and sharing of Personal Information.
    Responsible Party: Internet-SA, which determines the purpose of and means for processing personal information.

  4. Collection

    When you engage with us, we collect Personal Information necessary for the services provided. This may include, but is not limited to, your name, address, email address, payment information, usage data, device information, and log data. We collect this information directly from you or third parties where necessary, with your consent or for another lawful reason.

  5. Use

    We will only use your Personal Information for purposes related to the reason it was collected, or where we have lawful justification to do so. This includes providing and maintaining services, improving your experience, analyzing usage patterns, and complying with legal and regulatory requirements.

  6. Disclosure

    We may share your Personal Information with Operators and third-party service providers for lawful processing, including but not limited to, software service providers, credit bureaus, legal advisors, consultants, regulators, and financial institutions.

  7. Retention and Storage

    We will retain your Personal Information for the necessary period, taking into consideration legal, regulatory, or contractual obligations. Security measures are in place to protect your information from unauthorized access or processing

  8. Security Measures

    We implement reasonable technical and organizational measures to prevent unauthorized access, loss, or destruction of Personal Information. Third-party processors are also obligated to maintain appropriate security measures.

  9. Transfer to Foreign Countries and Companies

    Your Personal Information may be transferred to foreign countries or international companies with the same level of protection as required by local regulations.

  10. Use of Our Website and Applications

    We use cookies and tracking software to enhance user experience and monitor visitor engagement on our website. External links and third-party applications are subject to their own privacy policies.

  11. Notifications of Changes

    This Privacy Policy may be amended, and you are encouraged to review it regularly.

  12. Your Rights

    You have the right to access, correct, or delete your Personal Information. You can withdraw consent or object to processing, as permitted by legislation.

  13. Complaints

    If you have a complaint regarding your Personal Information, contact our Information Officer at 058 816 0200. If unsatisfied, you have the right to lodge a complaint with the Information Regulator.
    For any questions or concerns about this Privacy Policy, please contact us at
    By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.